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Identifying problem early (conflict prevention)
Identifying problem early (conflict prevention)
Content
A disagreement occurs when two or more individuals have differing opinions, perspectives, or interests about a specific issue. While disagreements are natural in any team, how they are handled determines whether they become constructive or harmful and create conflict. Effective prevention involves creating a culture of open communication, mutual respect, and clear expectations, where team members feel safe to express ideas before tensions escalate. A structured process for conflict resolution typically includes identifying the issue, this prevention algorithm allows to identify the location of the issue early. Additionally, feedback systems play a key role by providing regular opportunities for team members to share concerns, reflect on interactions, and improve communication practices before conflicts intensify.
This tool is designed to help you reflect and understand a situation, not to give one correct answer.
Every disagreement is different in depth, context, and complexity.
In some cases, you may need additional support (supervision, mediation, external perspective).
The algorithm helps you decide whether action is needed and what kind, but it does not guarantee a solution.
How to use algorithms?
Think of a real or recent team situation
Use the algorithm (yes/no pathway) to analyse it
Answer each question step by step
Identify:
Is there a potential issue?
Where is it located (communication, expectations, roles, emotions)?
Is prevention still possible?
Decide your next step:
Do nothing (no issue)
Address early (conversation, feedback)
Seek support (trainer, mediator, supervision)
Training-of-trainers course participants created this educational activity and resources to support trainers' development of teamwork competence. The Awero team organised the course.
This activity supports trainers’ competence development in the Cooperating successfully in teams area. Activity content and badge-issuing criteria aligned with the European Training Strategy (ETS) competence model for trainers working internationally. In particular:
- Contributing actively to team tasks
- Being willing to take on responsibility
- Encouraging and involving other team members
- Learning with and from others
- Being aware of the team processes and how they affect the team’s effectiveness
- Managing disagreements constructively
Get activity badge
Early conflict issue identification Get this badge
Badge earner demonstrates the ability to effectively manage disagreements within a team in a constructive and respectful way. The learner understands key concepts such as disagreement, prevention strategies, structured conflict resolution processes, and the use of feedback systems. They are able to communicate clearly, apply empathy, and contribute to a positive team environment, especially in intercultural or international training contexts.
To get this badge, trainer:
Participated in practical exercises or simulations involving team disagreements;
Reflected on personal conflict management style and areas for improvement;
Engaged in peer or group discussions on real-life conflict scenarios.
Activity content and badge-issuing criteria aligned with the European Training Strategy (ETS) competence model for trainers working internationally.
Tasks
Task no.1
Evidence verified by: one activity organiser
To get this badge:
Complete conflict resolution algorithm;
A brief description of the situation and an explanation of the chosen approach, upload the finished result;
A reflection on what the participant understood about the depth of the situation, possible boundaries, and when supervision, mediation, or external support may be needed.
Organisers
Awero
Badge issuer recognized with
Awero not-for-profit organisation manages this platform and develops it together with leading educational organisations. The European Union's programme Erasmus+ granted co-funding for building the first version of this platform. Contact support@awero.org.
Platform
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